FAQ

Frequently Asked Questions

An FAQ section typically contains a list of questions and their corresponding ones.

What's Custrow?

Custrow is a secure escrow platform that ensures safe financial transactions between buyers and sellers. We act as a trusted third party, holding funds until both parties fulfill their commitments, reducing the risk of fraud and disputes.

How does Custrow work?

Custrow works by holding funds in escrow during a transaction. The buyer deposits the agreed amount, and the funds are released to the seller only once both parties meet the conditions of the agreement. This ensures a secure and trustworthy exchange.

Is Custrow safe to use?

Yes, Custrow prioritizes security. We use advanced encryption and compliance protocols to ensure that all transactions are safe, transparent, and protected from fraud. Our platform is designed to build trust between buyers and sellers.

What types of transactions can Custrow handle?

Custrow can handle a wide range of transactions, including e-commerce purchases, real estate deals, freelance work payments, and high-value asset transfers. If the transaction involves an agreement between two parties, Custrow can help secure the funds.

How much does Custrow charge for its services?

Custrow charges a competitive fee of 3% on the total transaction amount. This fee covers the escrow service and ensures the protection of both parties involved. For large or custom transactions, we may offer tailored fee structures.

How long does it take to complete a transaction?

The time it takes to complete a transaction depends on how quickly both the buyer and seller meet the required conditions of the agreement. Once both parties fulfill their obligations, funds are released promptly. The entire process typically takes a few hours to a few days.

Can Custrow handle international transactions?

Yes, Custrow supports international transactions. We integrate with various payment gateways to facilitate secure transfers across borders. Buyers and sellers from different countries can use Custrow to complete their transactions with ease.

What if there is a dispute between the buyer and seller?

In the event of a dispute, Custrow provides a mediation process to help resolve the issue. If the dispute is not resolved, we follow a clear procedure for refunds or fund release based on the terms of the agreement.

How do I sign up for Custrow?

Signing up for Custrow is quick and easy. Simply visit our website at https://custrow.com/register ,follow the prompts to create an account. Once registered, you can start using our platform to secure transactions right away.

What payment methods does Custrow support?

Custrow supports a variety of payment methods, bank transfers, mpesa, USDT, and digital wallets. We work with trusted payment gateways like Payherokenya to ensure fast and secure payments.

Can Custrow be used for digital asset transactions?

Yes, Custrow can handle digital asset transactions, including cryptocurrency transfers and digital goods. Our platform ensures that the transaction is safe and both parties are protected until the terms are met.

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